AI and Technology Operations Manager

ABOUT THE COMPANY

We work with construction professionals considering their next career move — helping them make informed decisions now and for the entirety of their career. Over 16 years, we’ve built a solid foundation in our sector and earned one of the most credible reputations in the industry. We know our market, speak our clients’ language, and do things the right way.

Some consultancies rely on volume or short-term thinking; you won’t find that here. We set high standards, act with transparency, and reward those who deliver.

Cityscape is fast-paced, entrepreneurial, and full of ambition. We love seeing people develop — whether that’s a consultant progressing through the ranks or someone carving out a new path entirely. As part of a wider network of companies (including teams in the UK, US, and Ireland), there’s real opportunity for your work to have a broad impact.

 

ABOUT THE ROLE

This is a brand-new position for someone who thrives at the intersection of technology and recruitment. You’ll explore, test, and introduce tools that improve the productivity of our consultants and make them more efficient — from AI chatbots and sourcing tools to system integrations and custom-built solutions.

You’ll play a key role in shaping how technology supports our consultants day to day, taking ideas from trial to implementation, and ensuring new systems deliver real results. Once tools are embedded, you’ll use them to support candidate sourcing, business development, and general recruitment activity — managing their implementation and roll-out, ensuring team adoption through training and by demonstrating their value in practice before handing them over.

Your responsibilities will include:

  • Researching and evaluating new technologies that could drive efficiency and performance
  • Introducing, testing, and integrating tools into our current tech stack (including JobAdder)
  • Managing implementation and roll-out, including user adoption and training
  • Acting as our in-house “AI-led recruiter,” using new tools to source candidates and generate leads
  • Supporting the Operations Director in shaping our overall technology strategy
  • Helping to manage change, ensuring new processes are adopted effectively and sustainably

REWARDS AND BENEFITS

  • Salary: Around £40,000, depending on experience
  • Incentives: Earn 2.5% commission from the first 5 placements or roles generated via each new tool developed
  • Holidays: 22 days + statutory
  • Team events and Employee Assistance Programme (EAP)
  • Scope to shape the role around your skills and interests as it evolves

REQUIREMENTS

We’re looking for someone with a strong technical mindset and a practical, hands-on approach. You’ll be curious about technology, passionate about how AI can enhance recruitment, and comfortable working closely with non-technical teams.

Experience and skills:

  • Proven experience implementing or managing technology tools or systems (AI, automation, or integrations)
  • Understanding of change management and user adoption
  • Confidence in testing, refining, and applying tools in a live environment
  • Comfortable engaging in some recruitment-related activity using the technology you introduce
  • Strong communication and stakeholder management skills

Personal attributes:

  • Balanced and adaptable — able to manage multiple demands in a busy, sales-driven environment
  • Resilient and confident enough to hold ground when needed
  • Supportive and patient when introducing change
  • Proactive, resourceful, and keen to make a real impact

JOB DETAILS

Job Reference

AI Ops Man

Salary from

£40000

Salary to

£38000

APPLY FOR THIS JOB

About this Recruiter

Becs Hulmston
Operations Director

A bit about me

I started my career specialising in creative Account management, planning and implementation across all channels for B2B brands, focusing on healthcare products. Since taking time away on maternity leave, I returned to a marketing role at a local recruitment consultancy. This opportunity has broadened my experience in more aspects of running a business, and I have since moved into an operationally focused role. I am now responsible for marketing and continuous business improvement – be that through new processes/technology or refining the resources we currently have.
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Helping to enhance careers and teams

Work with Cityscape Recruitment

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careers Enhanced in 2021

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of our work comes from
repeat business

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Google review rating from
both construction professionals and clients

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average tenure of our consultants

About Cityscape Recruitment

Cityscape Recruitment is not like any other construction recruitment agency. Our business does not have a sales-driven environment, instead, we reward quality over quantity.

We use our specialist industry knowledge to help introduce and guide construction professionals into companies that best suit their desired career aspirations and personal goals. From Quantity Surveyors to Site Managers to Civil Engineers, we work to the same objective of helping to enhance their careers.

And our relationships don’t end on day one of a new role – we pride ourselves on our ability to build long-lasting relationships with both clients and construction professionals. And we are fortunate enough to work with many leading construction companies and professionals in London and throughout the rest of the UK.

SUPPORTING THE CONSTRUCTION INDUSTRY

Clients we work for

Our clients range from small, privately owned specialist contractors right up to top-tier PLCs responsible for shaping our country’s landscape.

What our clients say

We have worked with Alex Wallace and the Cityscape Recruitment team for a number of years now and find their service excellent.

They supply well matched and vetted candidates and very quickly understood all our requirements. They have always demonstrated good market knowledge and an ability to deliver to our requirements.

Commercial Director,
Main Contractor

I have used Cityscape Recruitment multiple times over the last 5 years. Very pleasant to deal with and all candidates put forward for interview are well suited to the position and well vetted by the team, so there is no time wasted with unsuitable applicants. I would highly recommend Cityscape. I intend to use them again in the future should any vacancies become available.

Operations Director,
Platt and Reilly Ltd

The Cityscape Recruitment team has always been great to deal with. Always ready to listen to our needs and requirements, a quality some recruiters do not appreciate or have, then advising where they can assist in our staff procurement. We look forward to working with Laura and Cityscape in the coming years.

Director,
Soilfix